Frequently Asked Questions

ConsultMentor is an AI‑powered platform designed to help GP registrars improve their consultation skills through real‑time, interactive case‑based scenarios. It provides detailed feedback based on SCA (Simulated Consultation Assessment) domains including data gathering, interpersonal skills, clinical management, and complexity handling.

ConsultMentor is designed for any person training to consult in General Practice. We believe that excellent consultation skills should be developed from the very first year of training, not just when preparing for exams. Our holistic programme supports the entire journey from ST1 through CCT and beyond.

Absolutely not! While we support trainees preparing for SCA resits, ConsultMentor is designed for all GP trainees at any stage. Many of our most successful users are ST1–ST3 trainees who want to build excellence from the start.

The AI analyses your consultation using natural language processing and clinical algorithms developed by experienced GPs. It evaluates your spoken responses across key SCA domains. You receive colour‑coded scores and personalised feedback highlighting your strengths and areas for improvement.

Yes, feedback is provided after each consultation is completed by clicking the Analyse button. Feedback can take some time to be shown as the AI analysis is complex.

We believe our feedback complements and often exceeds the usual feedback trainees receive. Your consultation is comprehensively broken down with specific suggestions for every case. The AI provides detailed, objective assessment across all SCA domains.

ConsultMentor uses voice‑based interaction to simulate real consultations. Conversations are turn-based, this allows both parties to speak without unintended interuptions

Depending on the package, you’ll get access to a comprehensive library of AI‑led consultation scenarios, domain‑based feedback aligned with SCA standards, downloadable resources, and reading materials. Certificates are issued upon completion.

Access lasts for 1 month from activation (depending on your package). You’ll receive a CPD certificate on completion. Your dashboard and consultation history remain available during your access period.

Yes. ConsultMentor is a structured online course with CPD certification, which typically qualifies for study leave funding. Please check with your programme administrator or TPD for local approval.

ConsultMentor works best on modern smartphones (but will work on your Laptop/Desktop). Use Chrome, Firefox, Safari, or Edge. You’ll need stable internet and a working microphone.

Please email support@consultmentor.co.uk with details of the issue. We aim to respond within 24 hours (Monday–Friday 9am to 5pm).

No. Consultations are not recorded or stored. Voice data is processed in real‑time for analysis and removed after feedback is provided.

Yes. We comply with UK data protection laws (GDPR). Consultation data is encrypted in transit and handled confidentially using industry‑standard security measures.